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Emerans Agency values the privacy of her visitors/customers/applicants and takes every known precaution to safeguard the information we collect from unauthorized use. We take no responsibility for the content or actions of third party websites or individuals that you may access following links, email or phone contacts from this portal. This privacy statement describes how Emerans Agency collects and uses the personal information that you provide on our web site www.emerans.com, by email, forms, live chat or by telephone. It also describes the choices available to you regarding Emerans Agency use of your personal information and the steps you can take to access this information and to request that we correct or delete it. Please note that this policy does not apply to those third-party sites that you may visit by selecting an external link on one of our pages. You will need to consult those web sites' privacy policies in order to determine how your privacy is protected.
1. Information Collection & Use
1.1 Bookings - Orders
If you want to confirm a booking through us, we will request certain personally identifiable information from you by email, telephone, live chat or by our SSL secured booking form. Sometimes, we will ask you to provide private contact information (such as name and surname, email, cell phone number, address, date of birth). Should you choose to confirm your booking by credit card, our provider will always receive, encrypted and secured (with a separate external system not linked to our web site), your credit card number, expiration date and CVV2 code. We use this information only to complete your requests, bookings and orders confirmation. If we have trouble processing an order, we will use this information to contact you. We will never use this data for any other purpose or share it with any other company (except for credit cards transactions) or individual (except the hostess you choose to meet). Please be aware that communications by email are nor protected nor encrypted. As soon your message is on our server we use a secure SSL technology to read it (please refer to "Security" on this Privacy Statement). However, while we strive to protect your personal information, we cannot guarantee its absolute security regarding email communications. Should you want to increase the privacy of your communications with us, we strongly recommend the use of an encrypted email system. You can also use our secure SSL contact form.
1.2 Application Form (casting)
If you apply from the secure (SSL) casting form on our site, we require that you provide certain personally identifiable information, including your name, city of residence, email, cell phone number. This information is necessary to process your application and to contact you. We will never use this data for any other purpose, share, sell or rent out it to any other company or individual.
1.3 Contact Form
If you send us a message from the secure (SSL) contact form on our site, we require that you provide certain personally identifiable information, including your email. This information is necessary to process your request and to contact you. We will never use this data for any other purpose, share with, sell or rent out it to any other company or individual.
1.4 Uses of Information
Emerans Agency will always protect your personal information and keep it secured. We will never share or transmit your information, except under the request of credit card organizations (for transactions' check purpose only) and the hostess you choose to meet (for the organization of your meeting only). Emerans Agency operates an international companionship and hostesses agency, based in many countries: Spain, Italy, France, U.K. Switzerland, Monaco, America, Brazil, Russia, Ukraine, Poland, Greece, Asia, Singapore, Hong Kong etc. We act only as a representative of the hostesses listed on the web site, to advertise them and to organize the bookings. When you choose to meet a hostess of the agency, we will share with her only the strict necessary information to meet you (such as your hotel name, your residence address, your name, your room number or your cell phone number). After the meeting, the hostess must destroy all these information. We have a very strong written agreement with all hostesses of the agency to protect your privacy.
1.5 Disclaimer
In case, despite the ban on this practice, you or the met hostess decide to exchange directly personal information, Emerans Agency declines formally any civil and/or penal liability further to disadvantages, whatever nature it is that you or the hostess could undergo because of the exchange of this personal information. We try not exchange phone numbers between a model and a client due to possible persistence of a model and a violation of a client’s privacy. We aim to eliminate any of your risks. The client can describe in detail the date, place and time of the meeting. Also it can be client’s name under which he booked a table in a restaurant or a room in a hotel.
2. Communications
2.1 Announcements concerning our web site
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.
2.2 Customer Service
We will communicate with you in response to your inquiries, to provide the services you request. We will communicate with you by email or telephone, in accordance with your wishes.
3. Information Sharing and Disclosure
3.1 Personally identifiable information
We DO NOT share Personally Identifiable Information with Third Parties except with the hostess you choose to meet, who must destroy this information after the booking. On rare occasions, our merchant credit card acquirer may request some of your Personally Identifiable Information in order to validate a transaction and for your own security.
3.2 Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site or by our company.
4. Choice/Opt-out
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a service but do not wish to receive any additional email from us, you can indicate your preference by email, phone, or any messenger (WhatsApp or Viber, Telegram). If you no longer wish to receive our communications, you may opt-out of receiving them by emailing us at [email protected].
5. Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. For this purpose, we use a third-party tracking service called Google Analytics which uses log files to track non-personally identifiable information about visitors to our site. This information includes (non-exhaustive list): geographic origin, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
6. Cookies
A cookie is a small text file that is stored on a user's computer, which is necessary for the good functioning of a few websites. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use only session ID cookies but not persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie automatically expires when you close your browser. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as forms, will be limited. This privacy statement covers the use of cookies by www.emerans.com only and does not cover the use of cookies by any other site linked to us.
7. Links to Other Sites
This web site contains links to other sites that are not owned or controlled by Emerans Agency. Please be aware that Emerans Agency is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies only to information collected by the web site emerans.com.
8. Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it by making the change by emailing our Customer Support at [email protected].
9. Security
The security of your personal information is important to us. When you enter sensitive information (such as email, personal cell phone number, name, address) on our casting form and/or our contact form, we encrypt that information using Secure Sockets Layer technology (SSL) from GoDaddy. To learn more about the SSL technology we use on this website, please click here. We also use SSL technology to read and send our emails through our own dedicated server. By the way, only our own communications to and from our email server are secured. If you don't use a secure SSL email system, your privacy is not protected when you communicate by email with us. We strongly recommend the use of an encrypted email system. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our web site or email communications, you can email us at [email protected].
10. Business Transitions
In the event Emerans Agency goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or a notice on our web site for 30 days of any such change in ownership or control of your personal information.
11. Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and by means of a notice on our web site.
